“My son and I recently visited Joanna at SoundSkills. I was blown away with her professionalism and the incredible rapport that she formed with my son in such a short space of time. Joanna engaged with him, explained everything to him and make him feel at ease with the screening process. Joanna explained the results with me in a way that I could understand and provided me with full knowledge of what options were available to us. My son still talks about Joanna and his time there with her. I would highly recommend SoundSkills and Joanna. Thank you for guiding us and supporting us through this. This next bit is just a…big thank you to the team at SoundSkills, especially Joanna. I have been fighting for M ever since he was 6 months old with no one giving me the time of day. I was so blown away with Joanna's professionalism and her ability to form an amazing rapport with M. He does suffer from anxiety and separation anxiety, yet she made him feel so at ease that I was able to leave the room to get a coffee. From the first time I picked up the phone to enquire about Auditory Processing Disorder with SoundSkills I was treated with empathy, understanding and support. When that first phone call ended, I burst into tears - I finally felt heard and that someone was on my side. The emails and phone calls that followed were all supportive and the team really understood what it must feel like for some children with anxiety to come to a new environment. The YouTube video of the building was incredibly helpful and gave us things to point out when we arrived at the clinic. When the day finally came for M to be tested everyone's anxiety was high however, the minute Joanna came to greet M she treated him like the individual that he is - not just another patient. She really took the time to find out what M liked and gave him plenty of time to process the tasks that were required. I was worried about how M would behave, whether he would actually do the tasks required and what the results might be. When Joanna gave me the results of his screening, she made me feel supported, informed, and free of any judgement. I could not recommend SoundSkills or Joanna more. Thank you all for supporting us through this challenging time and for listening and understanding me.”
"The service was fantastic. Dr T was very special. She has an empathy for children and the expertise to back it up. …She gave something wonderful to our family – we are so grateful to her."
"We thought you would like to hear that we attended a school interview and learned that [our son] has been taken out of the special learning support group as his standardised test scores (PAT) are now above average. His progress has been very fast. Those hearing aids are obviously doing an amazing job."